Tuesday, November 29, 2022

Romeo Oscar NOVEMBER

I learned the NATO alphabet at fifteen, and it’s come in darn handy since. Airlines use it, military types, logisticians. It saves a lot of time. But apparently, it’s not used in call centers. 
     “Can you spell that?”
     “Arr. Oh. En. Ron. RON.” 
     “Juan?”
     “No. Ron. Ronald.”
     “Mister Rommel?”
     “Ronald.”
     “Romald.”
     “Not M as in Mike. N as in November.”
     There is confusion on the line. 
     “I will spell it phonetically. Romeo. Oscar. N as in November. Alpha. Lima. Delta.”
     “Romeo Oscar?”
     “YES!”
     “Romeo. Middle name Oscar, last name November?”
     “No. First name Ron. Romeo, Oscar, then N as in . . .”

Image by Wavebreak Media. Inspired by November 2020 Remembered and a series of recent lengthy exchanges with call center operators.

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